DATA POLICY

Welcome to The Wagington. We are committed to protecting your privacy and safeguarding your personal data. This Data Policy outlines how we collect, use, and
protect information related to our clients and their pets.

1. Information We Collect
We collect the following types of information:
Personal Information: Name, contact details (phone number, email address, mailing address), billing information, and emergency contact details.
Pet Information: Pet’s name, breed, age, medical history, special needs or requirements, and vaccination records.
Service Usage Data: Details of services requested, appointment history, and preferences.
Payment Information: Credit/debit card details, billing addresses, and transaction records.
Communication Data: Correspondence via email, phone, or in person.

2. How We Use Your Data
Your data is used to: Provide and manage pet care services including daycare, suites, pool, and limo services. Process payments and billing. Communicate service updates, appointment reminders, and special offers. Maintain pet health and safety records. Improve our services and customer experience. Comply with legal obligations.

3. Data Sharing and Disclosure
We do not sell or rent your data. However, we may share your information with: Vets and Medical Providers: For health-related emergencies or medical history sharing. Service Partners: Limo service providers, pool maintenance, or other third-party vendors involved in service delivery. Legal Authorities: When required by law or to protect our rights. Payment Processors: For transaction processing

4. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction,
including encryption, secure servers, and staff training.

5. Data Retention
We retain your personal and pet data only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

6. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy
We may update this Data Policy periodically. Any changes will be posted on our website with an updated effective date.

If you have questions or concerns about this Data Policy, please contact us at:

The Wagington Hotel
27B Loewen Rd, Singapore 248850
hotel@thewagington.com.sg
+65 9638 6347